It's How You Say It...

It's not (most of the time) what you say, but how you say it. As an example, I was asked this weekend to make an announcement... The venue manager asked me to tell everyone to call their UBERs now, so they can be here when the party is over (about 30 minutes). Since it was the first time I had been asked to make an "UBER" announcement, I took a song or two to think about how to get the point across without sounding like I'm trying to scoot people out of the facility quickly. Any announcement can have a profound impact on the outcome of your event. My first reaction was to let the request fade away (skip it). Then, after a bit of thought, it was clear to me that the guests may benefit from being proactive. It was cold outside, and having your guests huddle outside waiting for an UBER would not be the best way to end the evening... My announcement was... "Let's keep warm inside, if you need UBER or LYFT, now would be a good time to order one". As a result, there were 5~7 nicely lined up UBER's waiting for our guests when the party was over.

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